Technical Support
We provide a full technical support service for both our customers and for customers who have previously purchased conversation recorders from Crucible Technologies. We offer unlimited free telephone support for the first month of ownership, and email support thereafter. This includes free downloads of all purchased software, user manuals and troubleshooting guides. We also have a comprehensive store for any replacement parts you may require.
As a small company, we request that you try to solve any problem you may have using
our online troubleshooting guides in the first instance. Should you be unable to
resolve your issue online, then please fill in the support request form, and specify
whether you would prefer email or telephone support, and we will contact you within
24 hours. Click the button below to go straight to the support request form. Our
support team are all UK-
